FAQ&Shipping
Shipping
All items are dispatched within 1-2 business days.
Postage – All packages are shipped free of charge.
What they are made of and will my fingers turn green?
Our hug necklaces are made of zinc alloy, so there is no risk of your fingers turning green from wearing them.
How do I clean my necklace?
The best way to clean a necklace is to use some wet paper towels.
What if I am not satisfied with my order within 30 days?
No problem! Just send us an email at info@hug-necklace.com and we will process your return order and send the package to us. Once we receive the undamaged package, we will process a full refund for you.
What if there is a problem with my order?
If you have any questions, please send us an email at info@hug-necklace.com. We will get back to you within a few hours.